Legal

Acceptable Use Policy

Last updated: October 19, 2026

The rules for what you may and may not do with Apeiro IQ, including texting, email, calls and AI.

1. Who this applies to

This policy applies to everyone who uses Apeiro IQ: the Account owner and every Authorized User. It is part of our Terms. Account owners must make sure their users know about it and follow it. Our service providers have their own rules, and this policy is written to be at least as strict as theirs.

2. Nothing illegal, deceptive or harmful

  • No fraud, scams, phishing or attempts to collect passwords or payment details under false pretenses.
  • No pretending to be another person or business, and no hiding who you are as the sender.
  • No fake reviews or testimonials, and no misleading claims about properties, prices or results.
  • No content or messages that break consumer protection, privacy, real estate, lending or debt collection laws.

3. Content you may not send or host

  • Sexual content, and any content that sexualizes minors.
  • Hate speech, harassment, threats or content that promotes violence.
  • In texts: content about alcohol, firearms, tobacco, vaping or cannabis, unless the carriers have approved your campaign for it and the law allows it.
  • Content you do not have the rights to use.

4. Texting rules

  • Text only people who gave you consent. Marketing texts need prior express written consent.
  • No purchased, rented, shared or scraped lists.
  • Name your business in your first message and include “Reply STOP to opt out” or similar.
  • Honor STOP and other opt-outs within 48 hours.
  • No sending across many numbers to avoid carrier filters, and no rotating numbers to hide volume.
  • Business texts must go through registered business-texting campaigns, not personal-style messaging.

5. Email rules

  • Email only people who agreed to hear from you or with whom you have a real business relationship, and be able to show it.
  • Every marketing email needs a working unsubscribe link, a one-click unsubscribe where required, your business name and a valid postal address.
  • Subject lines and sender names must be honest.
  • Send from domains you have set up with the required sender records (SPF, DKIM and DMARC).
  • Keep spam complaints low. If complaints pass 0.3% of messages delivered, we may pause your sending.

6. Calling rules

  • Check the National Do Not Call Registry, state lists and your own do-not-call list before marketing calls.
  • Call only during allowed hours in the recipient’s local time.
  • Get the consent the law requires before calls that use an AI or prerecorded voice.
  • Tell people at the start of a call when it is recorded, and get everyone’s consent where state law requires it.
  • Tell people when they are speaking with an AI agent.

7. AI rules

AI Features must be used in line with the AI Use Policy.

8. Fair housing and real estate advertising

Do not use targeting, messages, lead scoring or AI to treat people differently because of race, color, religion, sex (including sexual orientation and gender identity), disability, familial status, national origin or any other status protected by federal, state or local law. Real estate advertising must follow fair housing law and the advertising rules of your license.

9. Protect the Service

  • No hacking, probing for weaknesses, or attacks on the Service or other users.
  • No viruses or harmful code.
  • No sharing logins between people; invite each person as an Authorized User.
  • No scraping, and no getting around limits, security or billing.

10. Restricted businesses

You need our written approval before using the Service for payday or high-interest lending, debt collection, gambling, credit repair, or any business that the carriers or our providers treat as high risk.

If you believe content on a site hosted through Apeiro IQ infringes your copyright, email support@apeiroiq.com with: the work you believe is infringed, the web address of the content, your contact details, a statement that you believe in good faith the use is not authorized, a statement that your notice is accurate and that you are the owner or allowed to act for the owner, and your signature. We will review it and may remove the content. We end the accounts of repeat infringers.

12. What happens if this policy is broken

We may remove content, block messages, pause sending, or pause or close an Account, without refund, if we believe this policy has been broken. Where we can, we will warn you first and give you a chance to fix it. To report abuse, email support@apeiroiq.com.

← All legal pages